HOW DO WE RATE?

Finding reliable plumbers within a city can be a challenging task, requiring considerable time and effort to discover the ideal professional who can serve as your dependable ally.

At Bestofplumbers.com, we’re dedicated to streamlining our readers’ service-seeking experience. We undertake the task of identifying the premier plumbers in the area on your behalf, alleviating the hassle of this search.

Our stringent rating framework ensures fairness by considering various factors such as plumber reputation, service ratings, years of experience, online presence, public reviews, complaints, satisfaction levels, cost, and trustworthiness, among others.

Let’s get into each parameter individually, emphasizing our commitment to honesty and impartiality in our assessments.

#1 HISTORY

How long the plumbing business has been operating?

#2 OWNERSHIP

Is the plumbing business Family-owned, LLC, Partnership, or sole proprietorship and corporation?

#3 LOCATION

Where’s the plumber located? Is it located near the place you intend to?

#4 SERVICE RANGE

What’s the range of services? Are those services provide you with some quick fixes to your problem?

#5 MODES OF PAYMENT

What are the modes of payment?

#6 FREE SERVICES

Are there any complimentary services?

#7 COST COMPETITIVENESS

How much does each plumbing service cost in comparison to others in the market? Where does the business stand in price-effectiveness?

#8 SPECIAL OFFERS

Are there any exclusive discounts like flat price offers provided by the plumber to its customers?

#9 BUSINESS IMAGES/VIDEOS

How many business images or videos are publicly available? Are they authentic?

#10 SOCIAL MEDIA FOLLOWERS

What’s the social media outreach for a business? How many followers does it have?

#11 SOCIAL MEDIA POSTS

What does a business entity post on social platforms? How frequently it post?

#12 SOCIAL MEDIA ENGAGEMENT

What’s the level of customer engagement mainly on Facebook, Instagram & Twitter? How often does the business owner reply to customer queries?

#13 OFFICIAL WEBSITE

Does the plumber have a functional website?

#14 WEBSITE INFORMATION

What type of information is listed on the official website? Is the information self-explanatory?

#15 WEBSITE USER-FRIENDLINESS

Is it a comprehensive website with functionalities such as online appointments? Can a customer chat with a company representative on the official website?

#16 AWARDS & TITLES

Is it nationally recognized? Are there any awards or titles won by the business?

#17 BUSINESS ACHIEVEMENTS

How many milestones the business has achieved over the years?

#18 PUBLIC COMPLAINTS

Are there any public complaints filed by the customers who used the services?

#19 GRIEVANCE REDRESSAL

How long does it take for the business to resolve consumer grievances?

#20 ONLINE RATINGS

How many ratings does the business have on Google and Facebook?

#21 ONLINE REVIEWS

What type of reviews the business has accumulated over the period of its service?

#22 REVIEW LEGITIMACY

How many legit reviews does the business have on Google and Facebook?

#23 CORE SPECIALIZATION

Are there any special services that are exclusive to the business?

#24 BUSINESS REACH

How many branches does it have in the area of service?

#25 OVERALL SATISFACTION

How much are we satisfied with the plumber based on the overall inspection?

*Please note that some rating parameters may not apply to all services.

We empathize with our customers, considering whether we’d trust a plumber for our own needs. If a service doesn’t meet our standards for our own homes, it won’t meet yours either— that’s our guiding principle!


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